Delivery information

Sidetracked

Delivery information

NOTICE TO OUR EUROPEAN CUSTOMERS
From 1st July 2021, new EU VAT rules are being introduced. As a result we may have to suspend shipping into Europe whilst we make some changes to the site to comply with the new laws. Orders placed and shipped before this date will not be affected.

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Delivery times
We aim to dispatch magazines every day, with expected delivery times varying based on your location. Please use the following as a guide:
UK: 2-3 days // Europe: 7-14 days // ROW: 10-21 days

What to do if your magazine doesn’t arrive?
If your magazine still hasn’t arrived after the above timescales please drop us an email to orders@sidetracked.co.uk with your name and order number. As advised by the Royal Mail, we may ask customers from outside the UK to leave up to 21 days before we re-dispatch an order.

Brexit and Covid
We have experienced extended delays during COVID-19 peaks and through the Brexit transition period. Please bear with us and the distributors as we’re all doing the best we can.